Managing user profiles and roles
Every learner has a profile you can view and update, including their name, group membership, and role. Roles decide what someone can do: most people are learners, while coaches and team leaders get extra tools for managing people and viewing reports. Just open a profile from the users area to adjust details or change a role. It's worth being thoughtful with elevated roles, since coaches can see other people's data. And when someone moves on from your organization, you can deactivate their profile to free up a seat while keeping their training records safe and intact.